Last updated: January 2026
PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE USING SEATHERDER. BY ACCESSING OR USING THE SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS.
IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT USE THE SERVICE.
By accessing or using Seatherder ("the Service"), you agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you and Seatherder ("we," "us," or "our").
We reserve the right to modify these Terms at any time. Changes take effect immediately upon posting. Your continued use of the Service after any modifications constitutes acceptance of the updated Terms.
Additional terms may apply to specific features or services. Such additional terms will be presented to you when you access those features and are incorporated into these Terms by reference.
Seatherder is an event seating management platform that helps organizers create intelligent seating arrangements for their events. The Service is provided solely as an organizational tool and does not guarantee specific outcomes for your events.
The Service includes features such as:
You must be at least 18 years old to use the Service. By creating an account, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.
To use certain features of the Service, you must create an account. When creating an account, you agree to:
You may not create an account using false or misleading information, create multiple accounts without our permission, or create an account on behalf of another person without their authorization.
You agree to use the Service only for lawful purposes and in accordance with these Terms. You are solely responsible for your conduct and any data, text, or content you submit through the Service.
You may not:
When using the email features of the Service, you agree to comply with all applicable anti-spam laws (including CAN-SPAM and GDPR). You are solely responsible for obtaining proper consent from recipients and for the content of your communications.
As an event organizer using the Service, you are responsible for:
All payments are processed through Stripe or other third-party payment processors. By providing payment information, you agree to abide by the payment processor's terms of service. We do not store your full credit card information on our servers.
Some features of the Service require a paid subscription. By subscribing, you agree to:
Subscriptions renew automatically at the end of each billing cycle unless cancelled before the renewal date. You will be charged the then-current subscription price plus applicable taxes.
We may change subscription prices with at least 30 days' advance notice. Price changes will take effect at the start of your next billing cycle following the notice period. Your continued use after a price change constitutes acceptance of the new price.
Subscription fees are generally non-refundable. However, we may provide refunds at our discretion for:
You may cancel your subscription at any time through your account settings. Cancellation is effective at the end of your current billing period. You retain access to paid features until then. No refunds are provided for partial billing periods.
The Service, including its design, features, software, graphics, text, and content created by us, is protected by copyright, trademark, and other intellectual property laws. All rights, title, and interest in and to the Service remain with Seatherder.
We grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Service for your personal or internal business purposes, subject to these Terms. This license does not include the right to:
If you provide us with feedback, suggestions, or ideas regarding the Service, you grant us an unlimited, irrevocable, perpetual, royalty-free license to use such feedback for any purpose without compensation or attribution to you.
You retain ownership of the content you upload to the Service, including guest lists, event data, and communications. By uploading content, you grant us a limited license to use, store, and process your content solely for the purpose of providing and improving the Service.
The license you grant us includes the right to store, process, display, and transmit your content as necessary to operate the Service. This license terminates when you delete your content or account, except for content that has been shared with or copied by others.
You are solely responsible for the content you upload. You represent and warrant that you have all necessary rights to upload such content and that your content does not violate any laws or third-party rights.
We do not warrant that:
The Service is a tool to assist with event planning, not a guarantee of successful events. You are solely responsible for reviewing and approving all seating arrangements.
These limitations apply regardless of the legal theory upon which the claim is based, whether we have been advised of the possibility of such damages, and even if any limited remedy fails of its essential purpose.
You agree to indemnify, defend, and hold harmless Seatherder and its officers, directors, employees, agents, affiliates, and licensors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:
Except as otherwise provided herein, any dispute, controversy, or claim arising out of or relating to these Terms or the Service shall be resolved by binding individual arbitration rather than in court. This includes claims that arose before these Terms.
The arbitration shall be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules or by another mutually agreed arbitration provider. The arbitrator's decision shall be final and binding.
Either party may bring claims in small claims court if the claim qualifies. Either party may seek injunctive or other equitable relief in any court of competent jurisdiction for infringement or misappropriation of intellectual property rights.
You may opt out of this arbitration agreement by sending written notice to us within 30 days of first accepting these Terms. The notice must include your name, address, and a clear statement that you wish to opt out.
Unless both you and Seatherder agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.
These Terms and any dispute arising out of or related to them or the Service shall be governed by the laws of the State of Delaware, United States, without regard to its conflict of law provisions.
For any claims not subject to arbitration, you agree to submit to the personal and exclusive jurisdiction of the state and federal courts located in Delaware.
You may delete your account at any time through your account settings. Upon deletion, your data will be removed according to our Privacy Policy.
We reserve the right to suspend or terminate your access to the Service at any time, with or without notice, for any reason, including but not limited to:
Upon termination:
We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.
We may add, change, or remove features and functionality without prior notice. The Service may become unavailable due to maintenance, updates, or technical issues. We provide no specific uptime guarantee, and you are responsible for maintaining your own backups of any data.
We may update these Terms from time to time. We will notify you of significant changes by:
Continued use of the Service after changes take effect constitutes acceptance of the new terms. If you do not agree to the changes, you should stop using the Service and delete your account.
If any provision of these Terms is deemed invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions of these Terms remain in full force and effect.
These Terms, together with our Privacy Policy and any additional terms incorporated by reference, constitute the entire agreement between you and Seatherder regarding the Service and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, whether written or oral.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by Seatherder.
You may not assign or transfer these Terms or your rights and obligations hereunder without our prior written consent. We may freely assign these Terms at any time without notice or consent.
We shall not be liable for any delay or failure to perform resulting from causes beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.
You acknowledge and agree that Seatherder provides an event management tool only. We do not provide event planning, hospitality, or professional advice of any kind. You are solely responsible for all decisions regarding your events, including seating arrangements, guest management, and communications.
The Service may integrate with or contain links to third-party services (such as payment processors or email services). We are not responsible for the content, policies, or practices of any third-party services. Your use of such services is at your own risk and subject to their respective terms.
While we take reasonable measures to protect your data, you are responsible for maintaining your own backups of any content or data you upload to the Service. We are not liable for any loss of data.
If you have questions about these Terms or need to send legal notices, please contact us:
For arbitration opt-out notices, please send written notice within 30 days of accepting these Terms to the email or mailing address above.
By using the Service, you acknowledge that you have read these Terms in their entirety and understand that:
Your access to and use of the Service constitutes your acceptance of and agreement to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Service.
Effective Date: January 1, 2026 | Last Updated: January 2026 | Version: 1.0
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